susanne
FAQ
FAQ
How does it work?
susanne. creates your clothes, uniquely and customized for you. You can visit Sanne in her atelier or order the desired item completely online. When you have chosen the model that suits you, the pattern is created on your size and based on your choice of customization. We do not use standard sizes and we do not have ready-to-wear items available. Every body is unique and we start from there.
I only see a couple of models online - is this the only choice I have?
Not at all. We have just started to create our basic models in 3D, for you. In the upcoming months, you can expect to see more models of tops, skirts and dresses becoming available online.
Send me a message (Instagram, whatsapp, call me), if you would like to see some more options, I am more than happy to help you find the model that speaks to you!
It is hard to imagine what the fabric will look like for my item, how do I make the right choice if I order online?
Indeed, it can be hard! Let Sanne know, and she can send you a couple of samples, so you can feel the fabric and see the colour of the fabric for yourself. If you prefer, you can also choose to visit Sanne in the atelier, where she can show you all of the fabrics available (not everything can be viewed online at the moment).
If I order online, how will you receive my correct measurements?
After checkout, you can share your measurements in 2 ways. You can choose to enter your measurements manually, by measuring yourself. Every required measurement will show you how and where to measure exactly. The other option is to scan the QR code, and to follow the steps, to take 2 photos of your body. AI will then calculate the required measurements. Photos are never saved, only the data regarding the measurements will be saved in your account.
Which ever method you choose, the data will be filled out and saved in your account. Easy for the next purchase ;)
If there are any questions regarding this step, don't hesitate to reach out! We will help you and ensure your measurements are saved correctly.
Your style, your size - all high-end.
